Privacy Policy

How Community App collects, uses, and protects your personal information.

Last updated: October 26, 2025

Information We Collect

Account Information

  • • Email address (for account creation and authentication)
  • • Password (encrypted and stored securely)
  • • Profile information you choose to provide

SMS Information

  • • Mobile phone number (only if you opt-in to SMS)
  • • SMS preferences and opt-in status
  • • Message delivery status and responses
  • • SMS opt-in consent with timestamp

SMS Privacy Guarantee: Mobile opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Community Activity

  • • Gratitude entries you submit
  • • Referendum participation and votes
  • • Community interaction history

Technical Information

  • • IP address and browser information
  • • Usage patterns and session data
  • • Error logs and performance metrics

How We Use Your Information

Primary Uses

  • • Provide and maintain community services
  • • Send SMS notifications (with your consent)
  • • Facilitate referendum participation
  • • Store and display your gratitude entries

Secondary Uses

  • • Improve platform performance and security
  • • Analyze usage patterns (anonymized)
  • • Comply with legal obligations
  • • Communicate important service updates

Data Sharing and Disclosure

We Do NOT Share Your Data Except:

  • Service Providers: Trusted third parties who help operate our platform (hosting, SMS delivery) under strict data protection agreements
  • Legal Requirements: When required by law, court order, or to protect safety and security
  • Community Display: Gratitude entries and referendum votes may be visible to other community members as part of the platform's social features

We NEVER sell, rent, or trade your personal information to third parties for marketing purposes.

SMS Data Protection: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other use cases exclude the sharing of text messaging opt-in data and consent; this information will not be shared with any third parties.

Data Security

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Encryption

All data transmitted and stored using industry-standard encryption

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Access Control

Strict access controls and authentication for all platform access

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Regular Audits

Regular security audits and vulnerability assessments

Data Retention

Active Accounts

We retain your data while your account is active and as needed to provide services.

  • • Account data: Retained while account is active
  • • Gratitude entries: Retained per your preferences
  • • SMS data: Retained per consent and legal requirements

Account Deletion

When you delete your account, we delete or anonymize your personal data.

  • • Personal data: Deleted within 30 days
  • • Anonymized data: May be retained for analytics
  • • Legal obligations: Some data retained as required by law

Your Privacy Rights

Access and Control

  • • View and download your data
  • • Correct inaccurate information
  • • Delete your account and data
  • • Manage SMS preferences

Communication Preferences

  • • Opt out of SMS notifications anytime
  • • Control email communications
  • • Adjust privacy settings
  • • Withdraw consent for data processing

Questions About Privacy

If you have questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: hello@trumanshuck.com
  • General Support: hello@trumanshuck.com
  • Mailing Address: Community App, 146 Travis St NE, Grand Rapids, MI 49505
  • • Review our Terms of Service and Contact Page for additional information

Policy Updates

We may update this Privacy Policy from time to time. When we do:

  • • We'll update the "Last updated" date at the top of this page
  • • For significant changes, we'll notify you via email or platform notification
  • • Your continued use of our services constitutes acceptance of the updated policy